how to do air india online check in a step by step guide

How to do Air India online check-in: A Step-by-Step Guide

Effortlessly breeze through Air India online check-in with our step-by-step guide! Save time, avoid queues, and secure your preferred seat today!✅


Performing an online check-in with Air India is a simple and convenient process that can save you time at the airport. By following a few straightforward steps, you can check in for your flight from the comfort of your home or office. This guide will walk you through each step to ensure a smooth and hassle-free online check-in experience.

Air India’s online check-in opens 48 hours before the scheduled departure time and closes 2 hours prior to the flight’s departure. Here is a detailed step-by-step guide to help you complete your Air India online check-in:

Step-by-Step Guide to Air India Online Check-in

Step 1: Visit the Air India Website

To begin the online check-in process, go to the official Air India website. You can do this on your computer, tablet, or smartphone. Look for the ‘Manage Your Trip’ or ‘Check-In’ option on the homepage.

Step 2: Enter Your Booking Details

Once you have located the check-in section, you will be prompted to enter your booking details. This typically includes your Booking Reference (PNR) and your Last Name. Ensure you have this information handy before you begin.

Step 3: Select Your Flight

After entering your booking details, you will see a list of your upcoming flights. Select the flight for which you wish to check in. Make sure to double-check the flight details to avoid any errors.

Step 4: Choose Your Seat

One of the benefits of online check-in is the ability to select your preferred seat. Air India provides a seat map where you can choose available seats based on your preference. Take your time to find a seat that best suits your needs.

Step 5: Confirm Your Details

Before finalizing your check-in, review all the details you have entered. This includes your personal information, flight details, and seat selection. Make any necessary changes at this stage to ensure everything is correct.

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Step 6: Print or Download Your Boarding Pass

Once you have confirmed all the details, you will be able to print your boarding pass or download it to your device. It is essential to have a copy of your boarding pass, as you will need it to pass through airport security and board your flight.

Additional Tips for a Smooth Check-In Process

  • Check Baggage Allowance: Ensure you are aware of Air India’s baggage allowance policy to avoid any last-minute surprises at the airport.
  • Arrive Early: Even with online check-in, it is advisable to arrive at the airport well in advance to account for security checks and other formalities.
  • Keep Travel Documents Ready: Have your passport, visa (if applicable), and other necessary documents easily accessible during check-in and boarding.

Common Issues and Troubleshooting

If you encounter any issues during the online check-in process, here are some common problems and their solutions:

  • Unable to Find Booking: Double-check the PNR and last name entered. Ensure there are no typos and that you are using the correct information.
  • Technical Difficulties: Try refreshing the page or using a different browser. If the problem persists, contact Air India’s customer service for assistance.
  • Seat Selection Unavailable: Seats may be limited or already assigned. In such cases, you may need to select from the available options or check in at the airport.

Necessary Documents for Air India Online Check-In

Necessary Documents for Air India Online Check-In

When preparing for your Air India online check-in, it is essential to have all the required documents ready to ensure a smooth and hassle-free process. Here are the documents you will need:

  • Booking Reference: Your booking reference or PNR (Passenger Name Record) is a unique code generated when you book your flight. This code is necessary to access your booking online.
  • Valid Photo ID: Make sure to carry a valid government-issued photo ID, such as a passport, driver’s license, Aadhaar card, or PAN card. This ID will be required to verify your identity during the online check-in process.
  • E-Ticket: Ensure you have a copy of your e-ticket, either printed out or accessible on your mobile device, as it contains essential details such as your flight number, seat assignment, and travel itinerary.
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Having these documents readily available will expedite the online check-in process and help you avoid any last-minute issues or delays. Remember that online check-in typically opens 48 hours before departure and closes 1 hour before the scheduled departure time.

By keeping these documents organized and easily accessible, you can complete your Air India online check-in swiftly and enjoy a stress-free start to your journey.

Common Issues and Troubleshooting Tips During Online Check-In

When it comes to online check-in, there can be some common issues that passengers may encounter. It’s essential to be aware of these potential problems and have troubleshooting tips ready to ensure a smooth check-in process.

Common Issues During Online Check-In:

  • Incorrect flight information: Make sure to double-check the flight details entered during the online check-in process to avoid any discrepancies.
  • Technical glitches: Sometimes, technical issues on the airline’s website or app can disrupt the check-in process.
  • Payment problems: If there are any payment issues while selecting seats or adding extra baggage during online check-in, it can cause delays.
  • Expired travel documents: Ensure that your passport and any required visas are valid before attempting online check-in.

Troubleshooting Tips:

Here are some tips to help you resolve common issues during online check-in:

  1. Double-check your flight details before submitting the check-in form to avoid any mistakes.
  2. If you encounter a technical issue, try refreshing the webpage or app, or switch to a different device.
  3. If you face payment problems, consider using a different payment method or contact the airline’s customer service for assistance.
  4. Ensure all your travel documents are up to date and valid to prevent any issues during the online check-in process.
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By being aware of these common issues and having troubleshooting tips at your disposal, you can navigate the online check-in process with ease and avoid any last-minute stress before your flight.

Frequently Asked Questions

Is online check-in available for all Air India flights?

Yes, online check-in is available for all Air India flights, except for flights departing from Jammu and Srinagar.

When can I check-in online for my Air India flight?

Online check-in for Air India flights opens 48 hours before the scheduled departure time and closes 2 hours before departure.

What do I need to check-in online for an Air India flight?

You will need your e-ticket number, booking reference, or frequent flyer number to check-in online for an Air India flight.

Can I select my seat during online check-in with Air India?

Yes, you can select your seat during the online check-in process with Air India, subject to availability.

Do I need to print my boarding pass after checking in online with Air India?

It is recommended to print your boarding pass after checking in online with Air India, but you can also save it on your mobile device for electronic boarding.

What should I do if I encounter issues during the online check-in process with Air India?

If you encounter any issues during the online check-in process with Air India, you can contact their customer service for assistance.

  • Online check-in available for all Air India flights, except Jammu and Srinagar departures.
  • Check-in opens 48 hours before departure and closes 2 hours before departure.
  • Require e-ticket number, booking reference, or frequent flyer number for online check-in.
  • Seat selection is possible during online check-in, subject to availability.
  • Printing boarding pass recommended, but electronic boarding pass accepted.

Feel free to leave your comments below if you have any more questions or check out other helpful articles on Air India travel tips!

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